Prices are unified and final. The 14-day free trial includes Diamond plan features, whichever plan you choose afterwards. Staff calendars are unlimited on every plan except Freelancer (one calendar). Deposits and online payment switch on once the payment gateway is connected (coming soon), and bookings are currently made with no deposit or payment.
Compare the plans in detail
What each plan unlocks, row by row. Everything here is live in the system today, and anything not yet launched is marked "Soon".
Compare the plans in detail
Feature
Freelancer149 SAR / month
Best fitSilver299 SAR / month
Gold449 SAR / month
Diamond749 SAR / month
Capacity and team
Staff calendars
1
Unlimited
Unlimited
Unlimited
Admin accounts
1
2
4
8
Monthly bookings
No cap
No cap
No cap
No cap
Booking and clients
A booking page in your center's name, with a link to share
Included
Included
Included
Included
Online deposit that secures the appointment (switches on once the payment gateway is connected)
Soon
Soon
Soon
Soon
A receipt for the paid deposit and the amount remaining at the visit, sent to the client as a link (once deposits are live)
Soon
Soon
Soon
Soon
A file for each client and health notes for staff
Included
Included
Included
Included
Session packages
Included
Included
Included
Included
Closed days and holidays
Included
Included
Included
Included
Client ratings
Included
Included
Included
Included
More than one service in a single appointment
Included
Included
Included
Included
Attendance confirmation and rescheduling from the client's link
Included
Included
Included
Included
Mandatory deposit for clients with a previous no-show (once deposits are live)
Soon
Soon
Soon
Soon
Pre-appointment questions with explicit consent (allergies, medication)
Included
Included
Included
Included
Booking link and QR code for reception
Included
Included
Included
Included
Google review link after a high rating
Included
Included
Included
Included
Staff schedule on her phone (today and coming days), updating itself with every booking
—Not included
—Not included
Included
Included
Tomorrow's schedule as a PDF for each staff member, sent to her phone the day before in one tap
—Not included
—Not included
Included
Included
"Lapsed clients" list in one-tap WhatsApp, only for clients who opted in to offers
—Not included
Included
Included
Included
Import and export clients with Excel
Included
Included
Included
Included
Points loyalty: the center sets its earning policy in the dashboard (fixed points per visit, or points by amount spent) and its reward
—Not included
Included
Included
Included
Payment method at the visit (cash or card) recorded by staff at completion, and a payment-methods report: cash, mada, Visa, Mastercard and Apple Pay, with the cash drawer in the daily closing
Included
Included
Included
Included
Quiet-hours report: the quietest times of day, the quietest days and the busiest windows, and Excel export
—Not included
—Not included
—Not included
Included
A full center page: services and prices, hours, and map location
Included
Included
Included
Included
A "women-only space" badge, declared by the center
Included
Included
Included
Included
Add the appointment to the client's calendar (Apple and Google) from her booking page
Included
Included
Included
Included
Seasonal hours for Ramadan, Eid and holidays that end by themselves
Included
Included
Included
Included
Revenue protected by deposits, and the no-show rate with and without a deposit, in reports (once deposits are live)
Soon
Soon
Soon
Soon
Full export of your data (clients, appointments, payments) as one zip file
Included
Included
Included
Included
"Next session due" for laser and skin courses in one-tap WhatsApp, only for clients who agreed to messages
—Not included
Included
Included
Included
Tasks and notes for staff that appear in her schedule, marked done with one tap
—Not included
—Not included
Included
Included
Compare a period's report with the previous period
—Not included
—Not included
Included
Included
Full comparison across staff, services and weekdays
—Not included
—Not included
—Not included
Included
Renewable memberships with manual collection and renewal
—Not included
—Not included
Included
Included
An "Our work" page with your photos
Included
Included
Included
Included
Home service and event requests for freelancers (with a declaration of legal authorisation)
Included
Included
Included
Included
Service gift: a client buys one of the center's services for a friend at its price, and it is treated like any service the center provides, not as a free gift, plus a ready gift message for WhatsApp Business
Soon
Soon
Soon
Soon
Online deposit payment by mada, Visa, Mastercard and Apple Pay (switches on once the payment gateway is connected)
Soon
Soon
Soon
Soon
WhatsApp
WhatsApp in one tap: "tomorrow's messages" and "today's clients" with ready messages
Included
Included
Included
Included
Mutrafa takes no cut of your bookings and charges no fees on one-tap WhatsApp messages
Included
Included
Included
Included
Operations
Manual waitlist
—Not included
Included
Included
Included
Automatic matching of a freed slot to the waitlist
—Not included
—Not included
Included
Included
A cancellation policy per service
—Not included
—Not included
Included
Included
Staff commission calculation
—Not included
—Not included
Included
Included
Multiple roles: manager and reception
—Not included
—Not included
Included
Included
Expenses and net profit
—Not included
—Not included
Included
Included
Booking analytics: visitor path, sources and peak hours
—Not included
—Not included
Included
Included
Basic inventory: products, quantities, movement types (purchase, use, waste), low-stock and expiry alerts, and stock counts
—Not included
—Not included
Included
Included
Advanced inventory: materials per service deducted automatically on completion, service material cost and margin, and a consumption report
—Not included
—Not included
—Not included
Included
Full audit log
—Not included
—Not included
—Not included
Included
Reports
Monthly report and daily closing
Included
Included
Included
Included
Export reports to Excel
Included
Included
Included
Included
Client invoices with serial numbers and PDF
Included
Included
Included
Included
Trust and compliance
Your clients' policies ready automatically in your center's account
Included
Included
Included
Included
Each client's acceptance of the policies is recorded with every booking
Included
Included
Included
Included
A data-requests inbox with a 30-day response window
Included
Included
Included
Included
Setup and support
Help from the Mutrafa team setting up your account on WhatsApp
Included
Included
Included
Included
Hands-on setup of your center by the Mutrafa team
—Not included
—Not included
Included
Included
The Mutrafa team migrates your clients and services for you, from your previous system or an Excel file
Payment method at the visit (cash or card) recorded by staff at completion, and a payment-methods report: cash, mada, Visa, Mastercard and Apple Pay, with the cash drawer in the daily closing
Service gift: a client buys one of the center's services for a friend at its price, and it is treated like any service the center provides, not as a free gift, plus a ready gift message for WhatsApp Business
FreelancerSoonSilverSoonGoldSoonDiamondSoon
Online deposit payment by mada, Visa, Mastercard and Apple Pay (switches on once the payment gateway is connected)
FreelancerSoonSilverSoonGoldSoonDiamondSoon
WhatsApp
WhatsApp in one tap: "tomorrow's messages" and "today's clients" with ready messages
The trial runs for 14 days and unlocks every Diamond plan feature, including unlimited staff calendars, 8 admin accounts, the quiet-hours report, the audit log, and inventory. Afterwards you choose your plan, which runs with its own features and limits, and your account becomes paid only when you choose to subscribe.
02Does it work with my current WhatsApp number?
Yes. You message clients from the WhatsApp Business you already use, and we neither move nor control your number. Mutrafa prepares the messages and opens the chat, and you send with one tap.
03Are messages sent automatically?
No. The "tomorrow's messages" and "today's clients" lists prepare the messages and open the chat, and you press send with one tap from your WhatsApp Business.
04Do you charge me for WhatsApp messages?
No. Messages are sent from your WhatsApp Business app, and Mutrafa charges no fees on one-tap WhatsApp messages.
05Are deposits and online payment available now?
Not yet. Bookings are currently made with no deposit or payment. Deposits and online payment switch on once the payment gateway is connected (coming soon), and we will let you know when they are available.
06Can I put the booking link on Instagram?
Yes. The booking link is an ordinary link you can share on WhatsApp, Instagram, or anywhere else.
07What is the difference between the plans?
Silver, Gold, and Diamond have unlimited staff calendars, and Freelancer has one calendar. Each step up adds admin accounts and management and reporting features. See the plan cards above for details.
08How does yearly billing work?
You pay for 10 months and get 12 months, so 2 months are free.
09Can I change my plan later?
Yes. You can move to a higher or lower plan, and our team confirms the price difference and effective date with you before making the change.
10What happens when the trial ends?
If you don't choose a plan, your booking page pauses and features lock, while your data stays saved. Once you subscribe, your booking page comes back with your plan's features. The trial needs no payment card, and your account never becomes paid without your decision.
11How do I cancel, and what are the refund terms?
Cancellation, renewal, and refund details are on the "Subscription and refund policy" page.